SHIPPING & RETURNS

SHIPPING & RETURNS

GUIDELINES:

Orders will be packed and dispatched within 1-3 working days

We ship domestic (Australia) via Australia Post for the fastest most reliable service available.

AUS
Australia Post Express ( 2-4 days Business Days ) 

  • Free for orders over $100
  • Flat rate $10 AUD for orders under $100

RETURNS

We offer returns, refunds and size swaps (if stock is available).
Please ensure you review your order before making a purchase to limit any errors.

In order to return an item, you must meet the following conditions: 

  • The return must be sent back within 14 days of the delivery date.
  • The item must be in its original, unused, unaltered and unwashed condition.
  • The item must be returned with tags and packing. 

We do not cover the shipping costs of a returned item. Please ensure to track your returned parcel through your selected courier to ensure parcel does not get lost, as we are not liable for lost returns. 

Please contact us at hello@rethinkclo.com for a returns form.

For tracking enquiries please ensure to check your emails for updates on your shipment as well as contact the courier if you have any questions.

Any other enquiries please don't hesitate to contact us at hello@rethinkclo.com